Online Community Engagement Software

Hervey Bay Aquatic Centre Master Plan

Project Overview

The Draft Hervey Bay Aquatic Centre Master Plan is now open for final comment and Council wants to know:

- What do you like most about the design and the opportunities it provides?
- Is there anything missing from the design that is important to you?
- Is there anything you don't like about the design?

Let us know by completing the survey below in the Have Your Say section!


The Draft Master Plan
The plan has been developed from community feedback obtained through a series of engagement activities. Key themes where identified from the engagement activities and have led the master plan development.

  • Need to address quality and quantity of amenities
  • Address accessibility to facilities and amenities
  • Need to address lack of outdoor waterplay
  • New/improved learn to swim and warm water pools
  • Improve weather/climate control for 25m pool
  • Improve entry and kiosk
  • Improve/additional shade and social areas
  • Provide multi-purpose rooms for a range of users
  • Improve temperature control of 50m pool
  • Dry play area for small children

Click on the Master Plan Image below to view the full plan

No Survey Found.

Survey and Submissions Now Closed

Survey and Submissions are now closed. Feedback will now be collated as part of the engagement evaluation.

  • Phase 2 - Draft Master Plan Review Engagement

    September - December 2020

    Phase 2 of the engagement is about reviewing the draft plan that has been developed from the Phase 1 community feedback (which was obtained through a series of engagement activities).

  • Draft Master Plan Pre-Engagement Planning

    August - September 2020

  • Engagement - Survey, Submissions and Stakeholder Sessions

    15/09/20 - 16/10/20

  • Engagement Evaluation and Analysis (incl Final Design development)

    October-November 2020

  • Final Master Plan and Council Report/ Decision

    TBC* December 2020

OTIUM Review 2017

Council commissioned a review of all Aquatic facilities in 2017, and one of the key recommendations identified was to develop a Master Plan for the Hervey Bay Aquatic Centre to plan for future growth and improvements for the facility and community.

The priorities identified from the 2017 report were:

  • Upgrade outdoor leisure water with interactive play equipment
  • Develop amenities and change areas to service possible gymnasium, warm water pools, 25 metre pool and entrance including considering new family and group change village
  • New health and fitness area
  • New entrance facilities
  • Redesign of the café and merchandise areas
  • Upgrading and expanding an indoor learn to swim pool and plant room
  • Establish an indoor fully accessible warm water pool
  • Develop high attractor indoor water play and leisure water opportunities

The Plan

The information gained as part of the 2017 Otium review has helped to shape the community engagement plan.  We will seek to confirm and/or improve on the findings and recommendations as well as identify any missing features that need to be considered in the master planning process. The final Master Plan will establish the future direction and priorities for the Hervey Bay Aquatic Centre for the next 40 years.

Master Planning (Process)

In 2019 Fraser Coast Regional Council (FCRC) engaged Cardno, Facility Design Group (FDG) and Xypher Sport and Leisure (Xypher) to undertake consultation with key stakeholders and prepare a master plan for the Hervey Bay Aquatic Centre (HBAC).

The project builds on a review of its aquatic centres in 2017. The ‘Aquatic Facilities Operational Review’ provides a long term strategy for FCRC’s aquatic facilities and includes specific recommendations for HBAC.

The current project seeks to advance this work by undertaking more targeted consultation in relation to HBAC and developing a master plan to guide the future development of the facility. The consultation component of this engagement includes two phases:

  • Phase One
    • Stakeholder workshops
    • Community workshops
    • Community and user group survey
    • Meetings with operational staff and internal stakeholders
  • Phase Two
    • Stakeholder sketch design review workshop
    • Meetings with Project Leadership Team and key internal stakeholders

Xypher’s specific role was to undertake stakeholder engagement with specific external and internal stakeholders and the broader community to ascertain the needs and wants to assist in the development of a viable master plan for the facility. This report details the results of this engagement to inform the master planning process.

Plan References

Element Descriptions

(see map for further information)

1 - Entry - new entry way from the centre of the car park allowing improved access and better access for disabled parking

2 - Control - relocated entry point of sale

3 - Admin - relocated admin area for the centre

4 - Manager - relocated managers office

5 - Kiosk - relocated and improved kiosk allowing for improved service offerings

6 - Gym - new gym ~400m2

7 - Assessment Room - gym assessment room for new members and program changes

8 - Store - storage area for gym

9 - Female - new female toilets servicing gym users

10 - Access Change - new accessible change facility for gym users

11 - Male - new male toilets servicing gym members

12 - Male - new male toilets servicing general public

13 - Access Change - new accessible change facility servicing general public

14 - Cleaner - cleaners storage room

15 - Showers and Change - new external showers and internal change facilities

16 - HWS - hot water service

17 - Female - new female toilets servicing general public

18 - Access Change- new accessible change facility servicing general public

19 - Life Guard - new staff room

20 - 1st Aid - new 1st aid room

21 - L.T.S. Control - service desk during peak LTS periods if required

22 - New Lagoon Plant - new plant room for lagoon pool to isolate from 50m pool

23 - Store - storage for warm water pool equipment

24 - Access Change - new accessible change facility servicing warm water pool users

25 - Adult Change - new adult change room with adult change bed and hoist

26 - Plant Room - new plant room for warm water pool

27 - Learn to Swim / W.W.E. Pool - new warm water pool for lessons and therapy

28 - Store new equipment - i.e storage for 50m pool equipment

29 - Relocated Results Collection Booth - for event days only

30 - Existing Hydro Pool converted to Multi Purpose Room - new multi purpose room

31 - Control - service desk during stage two and three construction

32 - Entry - renovated entry area

33 - Viewing Room - viewing room for 25m heated pool. Waiting area for multi purpose room

34 - Upgraded 25m Pool - upgrades include new male and female change facilities, family change facility and storage.

35 - Splash Pool Plant - new plant room for splash pool features

36 - Blanket Store - storage for 25m pool equipment, lane reels, club equipment

37 - Female - new female toilets servicing east end patrons

38 - Cleaner / HWS - new cleaners storage room and hot water service

39 - Access Change - new accessible change facilities servicing east end patrons

40 - Male - new male toilets servicing east end patrons

41 - Change Village - new change village for east end patrons, no plumbing

42 - Acid Storage - new isolated storage space for acid